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Tag: Service industries [ All ]

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  Title Copies
Service management and marketing : a customer relationship management approach 
Edition: 2nd ed. 
Year: 2004 
ISBN: 9812531432 
Call No: 658.8 
 1 
Services marketing : the indian perspective 
Year: 2002 
ISBN: 8174462678 
ISBN 13: 9788174462671 
Call No: 658.8009 
 1