Cases in call center management : great ideas (th)at work

Type

Book

Authors

Richard Feinberg ( Feinberg, Richard )

Ruyter, Ko de ( Ko de Ruyter )

Bennington, Lynne ( Lynne Bennington )

ISBN 10

8179924424

Category

Marketing [ Browse Items ]

Publication Year

2006

Publisher

Jaico Publishing House

Pages

ix, 356 p.

Subject

Call centers--Management

Number of Copies

Library	Accession‎ No	Call No	Copy No	Edition	Location	Availability
Praxis Business school	414	658.812	1			Yes

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