Implementing strategic change : tools for transforming an organization

Type
Book
Authors
Hoisington, Steven H. ( Steven H Hoisington )
Vaneswaran, S.A. ( S.A. Vaneswaran )
 
ISBN 10
0070585598 
Category
Marketing  [ Browse Items ]
Publication Year
2005 
Publisher
Pages
230 p. 
Subject
Organizational change | Customer relations | Leadership 
Abstract

"Implementing Strategic Change is the first book to address every aspect of responding to change, from strategy to implementation, and outline an all-in-one program for proactively leading change instead of reactively addressing its impacts. This timely book examines a number of proven organizational performance improvement models, drawing on the best of each to create a comprehensive method for establishing a customer-focused culture throughout all levels of an organization."--Jacket. 
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